What types of network do you
support ... ?
Any Windows based or Novell network. From single user
machines to 50+ terminals on large LAN / WAN networks.
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[We can support most makes of server. Brands include HP,
Compaq, Dell, Evesham and Intel to name but a very few. We
would always carry out an assessments before taking a server
on cover to ensure that we can offer the best possible
service
We support Microsoft and Novell server operating
systems. See the download below for a full list of
operating systems covered. We do not offer support on
Unix/Linux operating systems, however we can offer hardware
maintenance and very happy to work with other supplier to
support your Linux server.
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Which applications do you
support ... ?
We offer problem solving support on most Novell and
Microsoft server, desktop and office applications. Please
Click
here for a full list of supported software. We work
with many suppliers of third party applications to provide
support to their customers
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Which areas of the UK do
you cover ... ?
Our engineers cover all of England, Wales and the
lowlands of Scotland. Other parts of the UK are covered by
our partners.
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What response times can
you offer ... ?
We offer response times to suit the needs and the budget
of the customer. Typical response times might be 4 or
8hrs. We can also provide extended cover, contact us for a
quote. Typically for a 4hr response we aim to get an
engineer out to our clients on the same day. If a call is
logged after 3pm then by the next morning.
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What makes and models of
workstations do you support ... ?
We can supported almost any workstation from any
manufacturer. We do however always audit a site before
taking it on cover to ensure we can look after all the
equipment at that site.
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Can't I just skip my old
computers ... ?
No. It's bad for the environment and it will soon be
illegal.
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Will you install
equipment we have purchased ourselves... ?
Yes, of course. We will install any equipment
(subject to inspection) from any manufacturer. We are
happy to specify equipment for you and then install it after
you have purchased. We can liaise with your chosen
suppler to ensure you get the equipment you need. We
can also install or move existing equipment to new locations
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