Maintenance Matters
Maintenance is the key to business continuity.  Today's businesses rely more and more on their IT structures and equipment to function, not just efficiently, but at all.  Equipment downtime costs money, whatever the cause.   A maintenance contract with PCM Logistics guarantees the minimum downtime and disruption in the event of a hardware failure.  Remember  -  "MAINTENANCE MAKES SENSE !"

Server Plus.
The ultimate in File Server cover at competitive prices.    CLICK HERE for more details.

Rapid 4 hour Response.
The standard 8 hour response service is available for all your equipment.   We also offer a life-saving 4 hour response.  Extended responses are available if required.

Provision of Loan Equipment
If one of your existing machines requires a repair that will take it out of service for more than 24 hours, then we may provide, totally free of charge, suitable substitute equipment whilst the repair is completed . Our objective is to keep both your systems and business running smoothly.

Proactive Remote Monitoring
By establishing a system of remote monitoring for servers and workstations we can be aware of potential problems and trends before they affect the functioning of the system.  Very often we can resolve a problem before the user is aware of it.

Remote & Telephone Fault Diagnosis
Many faults can be solved remotely or over the telephone. Our base engineers can offer step by step assistance in helping your operators to cure hardware and software problems. This, over the long term, keeps costs and disruption down to a minimum.

Flexible Maintenance
A variety of packages are available, whether according to the response times, ie 4 hour, or 8 hour, or 7 day;  or according to costs - ie labour only, or parts only;  or period of cover - ie quarterly, half-yearly, or annually.

Quotation & Assessment Service
A free, no obligation, service is available to assess the existing equipment, thus allowing us to make an accurate and competitive support quotation.